Notice of Brand Transition and Service Updates
2025.11.04We sincerely thank you for your continued
love and support for L’Escape Hotel.
Starting December 29, 2025 (Monday), L’Escape Hotel will be newly operated under the Marriott brand.
Accordingly, please be informed of the following changes to our operation policies and services.
1. Consent to Cross-Border Transfer and Third-Party Provision of Personal Information
As L’Escape Hotel transitions to the Marriott brand on December 29, 2025, your reservation and stay-related personal information will be transferred and provided to Marriott (Country: United States).
|
Classification |
Details |
|
Recipient |
Marriott (United States) |
|
Items Transferred/Provided |
Guest
reservation and stay information (name, gender, mobile number, email
address), financial information (card type, card number, expiration date,
date of birth), and other reservation/stay details |
|
Purpose of Transfer/Provision |
Operation of global brand-standard services, user identification
and verification, hotel reservation and stay services, room management,
customer service, and complaint handling |
|
Timing and Method of Transfer |
Securely
transmitted and stored through the hotel system upon checkout after the
transition date |
|
Retention and Usage Period |
7 years after reservation completion |
※ Please note that, in accordance with Marriott brand policy, the retention period of personal information will be extended from 5 years to 7 years.
※ Guests staying after December 29, 2025 will be required to provide consent to this transfer at the time of reservation. You may refuse consent; however, please note that refusal may limit the ability to make reservations or use related services.
2. Launch of New Official Website
On November 10, 2025 (Monday), L’Escape Hotel will launch a new website under Josun Hotels & Resorts, in conjunction with the official Marriott website.
· The existing website will remain active from November 10 to December 28, 2025, and reservations and confirmations will be available as usual during this period.
· From December 29, 2025, the current website will be
deactivated and automatically redirected to the new website (the website
address will remain unchanged).
3. Room Types and Facility Name Changes
In line with the Marriott brand transition, room categories and selected facility names will be changed as follows:
Current |
New |
Deluxe Classic | Amour |
Standard Classic | Amour | Secret |
Grand Deluxe Secret | Atelier |
|
Suite Atelier Suite | Corner Suite |
Premium Atelier Junior Suite | Corner Junior Suite Royal Suite | Presidential Suite | L'Escape Suite |
Prestige Suite Royal Suite | Presidential Suite | L'Escape Suite |
※ The former Grand Deluxe Secret and Atelier rooms will be integrated into the Secret category.
4. Boutique Lounge Name Change
The Boutique Lounge, which offers breakfast and happy hour service, will be renamed La Maison Boutique effective December 29, 2025.Operating hours will be adjusted as follows and are subject to change depending on hotel operations.
|
Breakfast |
7:00 – 10:30 |
|
Sweet Delight |
12:00 – 16:00 |
|
Happy Hour |
18:00 – 20:00 |
5. Termination of Singapore Airlines Mileage Partnership
The existing Singapore Airlines mileage accrual benefit will be available only for stays completed by December 28, 2025 (Sunday).After the Marriott brand transition, this partnership will be discontinued, and mileage accrual will no longer be available.
6. Marriott Bonvoy Membership Benefits
Following the transition, Marriott Bonvoy membership benefits will apply as below:
· Marriott Bonvoy points can be earned and redeemed (terms and conditions are available on the Marriott Bonvoy website).
· Complimentary breakfast and Sweet Delight benefits will be offered to Platinum Elite and higher-tier members.
At L’Escape Hotel, we will continue to embrace our philosophy of “Escape from the Ordinary”, providing refined boutique hospitality and an elevated service experience under the new Marriott brand.
We sincerely appreciate your continued support and interest.
Warm regards,
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